General information -
Check in Information:
Individual baggage must be weighed and labeled at the time of check in. Each passenger is allowed up to 50 lbs. of total baggage. Additional baggage or any baggage exceeding 50 lbs may be need to be transported on a separate or later flight due to various circumstances. Luggage weight and size or aircraft weight and balance may be a determining factor.
Additional baggage exceeding the 50 lb allowance will be subject to excess baggage rates. Additional handling fees apply for all overweight items.
Passengers have the option of shipping baggage at a higher priority rate as excess baggage, or alternatively the baggage can be shipped as cargo. Cargo shipments are loaded as space becomes available, after all other priority items have been loaded.
Carry-on baggage is not permitted aboard any Alaska Seaplanes aircraft. Hand carry items such as a camera or book, or small strapped on items such as fanny packs or small purses may be kept in possession of the passenger during flight, but subject to final decision by the pilot for safety.
Large or heavy items such as golf clubs, coolers, steamer trunks, skis, bikes, and large pet carriers may not fit into our aircraft without prior coordination with Alaska Seaplanes. Special arrangements must be made for any oversized or overweight items, or alternatively can be shipped as cargo and will go as space permits.
For special arrangements or traveling with animals (see below for Animal information) or oversized items, please call our local office or email firstname.lastname@example.org.
Minor damage to luggage: When Alaska Seaplanes has exercised an ordinary standard of care, it assumes no liability for incidental damage such as scuffs, dents, stains, and cuts that result from normal wear and tear. This release of liability includes damage to wheels or feet, or telescoping handles that are attached to the exterior of checked baggage.
All fragile, perishable, or hazardous items must be declared and will be transported at passengers’ risk. Any claims for damaged or mishandled Baggage or Cargo must be made within 24 hours of arrival time.
Some items which are not covered for loss or damage as Baggage or Cargo are listed below:
Antlers, game trophies, pelts
Art objects, sculptures
Binoculars, telescopes, optical devices including eyeglasses
Business contracts, documents
Cameras, videos, photos, any photographic equipment, camcorders, audio equipment or film
Computers, monitors, televisions and related equipment
Furs, including coats, gloves, and hats
Irreplaceable books, publications, collectibles such as baseball cards
Personal electronic devices such as compact disks and video game cartridges
Precious metals, stones, or materials
Hazardous Materials & Firearms:
Department of Transportation (DOT) and the Federal Aviation Administration FAA) requires that all hazardous materials be declared at the time of check-in. Failure to declare a hazardous material will result in penalties and fines. Shipment of an undeclared item will result in a minimum fine of $5,000. Shipment of a forbidden item will result in a minimum fine of $20,000.
Some common items that require declaration:
Batteries - Acid filled, Lithium, etc.
Coleman camp fuel (green canisters)
Fuel canisters carrying fuel
Fuel canisters with residue or vapors
Internal combustion powered equipment (chainsaws, weed trimmers, generators)
Some examples of items forbidden on aircraft:
Compressed oxygen tanks
Easy-Off oven cleaner
Road, signal flares
Strike anywhere matches
If you are unsure whether your item contains hazardous materials, please ask a trained Customer Service Agent. The FAA Pack Safe Guide will provide you with some basic information and resources.
Know before you fly what is permitted in your baggage.
Cargo: * In Juneau, Cargo Shipments will only be accepted at our Cargo Facility during posted Business Hours*
The U.S. Department of Transportation has recently issued a final ruling amending the Air Carrier Access
Act regulation on the transport of service animals by air. This allows air carriers the ability to address
concerns raised by individuals with disabilities, airlines, airports, and other members of the public
regarding service animals on aircraft. The final published rule can be found in 14 CFR Part 382.
● A service animal is a dog that is individually trained to do the work or perform tasks for the
benefit of a person with a disability.
● Psychiatric service animals are to be treated the same as other service animals that are
individually trained to do work or perform tasks for the benefit of a qualified individual with a
● Airlines are not permitted to require a letter from a licensed mental health professional for the
passengers' need for the animal.
● The Department does not consider emotional support animals and other pets to be a service
animal because providing emotional support, comfort, or companionship does not constitute
work or tasks.
● Emotional Support animals and other animals or pets must be secured while in the airport and
stowed in an airline approved kennel while on board an aircraft.
● The limit number of service animals allowed per person is 2 with a single passenger.
● Service animals shall fit on the handlers lap or within the handler’s foot space on the aircraft.
● Service animals shall be harnessed, leashed, or always tethered in the airport and on the
● Service animals that exhibit aggressive behavior and that pose a direct threat to the health or
safety of others can be refused to be transported.
● Discrimination solely based on breed is prohibited by airlines.
● Airlines are permitted to deny transport to an animal, regardless of breed, if the animal poses a
direct threat to the health or safety of others.
● U.S. Department of Transportation Service Animal Air Transportation Form shall be provided at
the time of check in by the Service Animal Handler or User. This form can be submitted
electronically to email@example.com ahead of time or filled out at the time of check in.
Please follow this link to Service Animal Transportation Form (1)
All other Animals (including Emotional Support Animals) must be transported in airline approved Kennels provided by the customer. Alaska Seaplanes no longer has kennels available for use by customers. All passengers expecting to travel with an animal must declare the animal at the time of the reservation.
To ship an unaccompanied animal, please call ahead to make arrangements. Animals are shipped as space becomes available. We do not take "reservations" for animals. All unaccompanied animals must be brought 1 hour prior to departure times, and picked up immediately upon arrival to its final destination. If animals are not picked up and the responsible party is not able to be reached, this can and will result in the involvement of the local animal control. Any fees associated to the negligence of the animal will be the responsibility of the animal owner. In the case of weather delays or cancellations, we require any animals to be picked up and cared for until which time we are able to accommodate the transportation of the animal.
Due to our size and weight limitations, not all animals are able to be accommodated. Animals can be refused to fly if they cause disruption to the comfort and/or safety to the flight or other passengers in any way.
Unaccompanied Animal Fee: additional $25 fee
Reservations / Changes:
Mail: Alaska Seaplanes, Attn Refunds
8907 Yandukin Drive, Juneau AK 99801
Fax: 888-546-5139 Attn: Accts Rec.
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