Check in Information:
Individual baggage must be weighed and labeled at the time of check in. Each passenger is allowed up to 50 lbs. of total baggage. Additional baggage or any baggage exceeding 50 lbs may be need to be transported on a separate or later flight due to various circumstances. Luggage weight and size or aircraft weight and balance may be a determining factor.
Additional baggage exceeding the 50 lb allowance will be subject to excess baggage rates. Additional handling fees apply for all overweight items.
Passengers have the option of shipping baggage at a higher priority rate as excess baggage, or alternatively the baggage can be shipped as cargo. Cargo shipments are loaded as space becomes available, after all other priority items have been loaded.
Carry-on baggage is not permitted aboard any Alaska Seaplanes aircraft. Hand carry items such as a camera or book, or small strapped on items such as fanny packs or small purses may be kept in possession of the passenger during flight, but subject to final decision by the pilot for safety.
Large or heavy items such as golf clubs, coolers, steamer trunks, skis, bikes, and large pet carriers may not fit into our aircraft without prior coordination with Alaska Seaplanes. Special arrangements must be made for any oversized or overweight items, or alternatively can be shipped as cargo and will go as space permits.
For special arrangements or traveling with animals or oversized items, please call our local office or email email@example.com.
All fragile, perishable, or hazardous items must be declared and will be transported at passengers’ risk. Any claims for damaged or mishandled baggage must be made within 24 hours of arrival time.
Some items which are not covered for loss or damage are listed below:
Antlers, game trophies, pelts
Art objects, sculptures
Binoculars, telescopes, optical devices including eyeglasses
Business contracts, documents
Cameras, videos, photos, any photographic equipment, camcorders, audio equipment or film
Computers, monitors, televisions and related equipment
Furs, including coats, gloves, and hats
Irreplaceable books, publications, collectibles such as baseball cards
Personal electronic devices such as compact disks and video game cartridges
Precious metals, stones, or materials
Hazardous Materials & Firearms:
Department of Transportation (DOT) and the Federal Aviation Administration FAA) requires that all hazardous materials be declared at the time of check-in. Failure to declare a hazardous material will result in penalties and fines. Shipment of an undeclared item will result in a minimum fine of $5,000. Shipment of a forbidden item will result in a minimum fine of $20,000.
Some common items that require declaration:
Batteries - Acid filled, Lithium, etc.
Coleman camp fuel (green canisters)
Fuel canisters carrying fuel
Fuel canisters with residue or vapors
Internal combustion powered equipment (chainsaws, weed trimmers, generators)
Some examples of items forbidden on aircraft:
Compressed oxygen tanks
Easy-Off oven cleaner
Road, signal flares
Strike anywhere matches
If you are unsure whether your item contains hazardous materials, please ask a trained Customer Service Agent. The FAA Pack Safe Guide will provide you with some basic information and resources.
Know before you fly what is permitted in your baggage.
All Animals must be transported in airline approved Kennels provided by the customer. Alaska Seaplanes no longer has kennels available for use by customers. All passengers expecting to travel with an animal must declare the animal at the time of the reservation.
To ship an unaccompanied animal, please call ahead to make arrangements. Animals are shipped as space becomes available. We do not take "reservations" for animals. All unaccompanied animals must be brought 1 hour prior to departure times, and picked up immediately upon arrival to its final destination. If animals are not picked up and the responsible party is not able to be reached, this can and will result in the involvement of the local animal control. Any fees associated to the negligence of the animal will be the responsibility of the animal owner. In the case of weather delays or cancellations, we require any animals to be picked up and cared for until which time we are able to accommodate the transportation of the animal.
Due to our size and weight limitations, not all animals are able to be accommodated. Animals can be refused to fly if they cause disruption to the comfort and/or safety to the flight or other passengers in any way.
If passengers are traveling with a service animal, please call your local office after booking the reservation to ensure space is available.
Unaccompanied Animal Fee: additional $25 fee
Reservations / Changes:
Mail: Alaska Seaplanes, Attn Refunds
8907 Yandukin Drive, Juneau AK 99801
Fax: 888-546-5139 Attn: Accts Rec.
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